I have also input this problem in the “Feedback Hub” to see if there is a response. However I can’t take a picture in Photoshop Element or access my Lifecam app in the program list if I click the Window icon in the buttom left corner, it desapeared. Hi Ben, We just want to clarify, have you already tried all the workarounds and troubleshooting steps provided above? The lifecam program is however present in the program list in the Control Panel Add Remove program. This works great for my vx! Note also I have read the content of the “Readiness Tool”, “Fix Windows Update Errors” and “Windows Update Trouble-shooter”, and found it indicated in one article to contact the camera manufacturer to fix the problem. Before the crash Lifecam VX was perfectly working since several Windows versions in the past.

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Trying to reinstall the drivers results in the message: In reply to Michelle Vil’s post on August 1, Fix Windows Update errors. Michael Gall Replied on June 25, YvesB Replied on June 25, Microaoft the very next day, Win 10 did an update and I was back to square one with no webcam.


I have been burning heaps of time over this and your driver upload worked a treat. Thank you so much for this useful information and help.

Thanks for marking this as the answer. This is how you lose customers for a lifetime. Looking forward to your reply.

Hi Peter, You cannot set the resolution in Skype, as far as I know the resolution should change dynamically, depending on your bandwidth and latency.

This is the most bizarre problem I have encounter. To resolve your concern, we suggest that you check the following troubleshooting steps: In reply to Michael Gall’s post on June 25, Make sure you downloaded the right version.

Microsoft LifeCam VX – web camera Overview – CNET

What operating system do you have? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Nothing on the Microsoft site no help nada. I was just about to give up.

I have tried running the driver and software package provided with the download from the LifeCam VX in all compatibility modes 8, 7, Vista Svc Pk 2, XP Svc Pk 3 and the result is a message stating this version is not compatible. I get the same error that Windows was unable to install it. Thanks for this — the driver for the VX is working nicely.


Philip and MonicaHicks Replied on June 26, If you continue to use this site we will assume that you are happy with it. Hello, How did you install the drivers from the VX map after unzipping? Since i have upgraded yesterday to April upgrade V After updating to the most recent Windows 10 cumulative update Version for xbased Systems KBmy Microsoft Lifecam VX no longer works in Windows 10, Skype, or any other application. About time that MS rethinks their approach.

Install Microsoft VX-1000, VX-3000 or VX-6000 webcam on Windows 10

Hi, Had the same experience with the VX The trouble-shooter did not fix anything. Hey mate – same issue here once going to I have no video in the Camera app in the program list when I select Camera, ref. It works only with classic Skype https: To resolve your concern, we suggest that you check the following troubleshooting steps:.