The sorts of problems to look for here are:. Unable to determine warranty status. Product sold without warranty: If the printheads do not seem to require alignment, the printer prints Diagnostic Print A. HP color layering technology delivers continuous tones, smooth transitions and a wide color gamut. Please try again shortly.

Uploader: Kazihn
Date Added: 27 April 2014
File Size: 16.58 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 93517
Price: Free* [*Free Regsitration Required]

If your print quality problem is color accuracy related, go to Color accuracy for further configuration help. See your browser’s documentation for specific instructions.

HP Designjet Series Printers – Product Specifications | HP® Customer Support

Any warranty support needed would be completed by the reseller that sold the product. The irregularities that are significant extend along the whole of the length of the lines. HP 11 Printhead issue.

How does HP install software and gather designjjet Try re-loading media and qualifying as a non-gloss media type, however, doing so will enable true black, which generally does not adhere well to glossy media. Ultimate photo quality at dpi. HP color layering technology delivers continuous tones, smooth transitions and a wide color gamut. The types of problems you could possibly encounter are: Interpreting Diagnostic Print A Examine the broken lines in Diagnostic Print A carefully and indicate whether there are problems with them.


After cleaning the Printheads, the Printer reprints the blocks of color but not the black lines in Diagnostic Print A, and asks you to examine it again as in Step 1. When you print, the printer tries to match the paper you have selected to the stored values.

HP Designjet , , and Series Printers – Media Guidelines | HP® Customer Support

This product has been exchanged for a new or refurbished product. Please try again shortly. It is important that the paper loaded for this procedure is exactly that used when you encountered print quality problems, type for example, glossy paper and size. Please try again shortly. Email list of drivers. Modify your browser’s settings to allow Javascript to execute. If you deskgnjet a different kind of paper or a different size, you stand less likelihood of resolving the problem.

Fast or Normal Normal or Best. Check that your paper is fresh and has been stored correctly.

Memory information HP Designjet Standard: Change the paper that you are printing with or remove the printer from the high humidity conditions. Desiignjet Pacific and Oceania. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. How does HP install software and gather data?

HP Designjet 500 and 800 Series Printers – Black and White Images Print with Green Tint

If there is a match the printer applies the stored Advance calibration values. If you indicate that there is a problem pfint the dashed lines in Diagnostic Print A, you are prompted to use the Advance Calibration routine; the Printer will be at Step 3 of the routine to continue without running the calibration, press the CANCEL key.


How pprint HP install software and gather data? This means that until you run the advance calibration again the printer will use the factory default values for all types of paper.

This will lead you to correct remedial action required to solve your print quality problem. Solution and Diagnostic Data 800s. Refer to the Troubleshooting flowchart for a description of the sequence of processes used to complete troubleshooting procedure.

The Restore factory option of the Advance calibration menu erases any stored advance calibration values from the printer memory. Skin oils can interact with the ink and cause it to smear.