Take a closer look at the splitter and see if the 2 ports are labeled differently. Wait for the system to start the Add New Hardware Wizard and display the following window there may be a short delay: Answered on Nov 11, Plug in the modem first, let it boot all the way up first. First, make sure router is plugged into modem.

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Lastly, you could be having an issue with the Network card NIC on your computer. No Ethernet adapter Local Area Connection: The second jack labeled “2” artis that it is capable of supporting only a second phone number.

The wizard prompts you for the location of the drivers. Ask a Question Usually answered in minutes! An RJ connector looks like a wide RJ telephone connector.

Arris CM Cable Modem – Tech Support Forum

Page 32 Online light blinks to indicate active mode. You could also be having problems with the modem directly. Answered on Aug 21, Get ready to experience the Internet’s express lane!

A division of Microsoft that certifies hardware as being compatible with Windows operating systems. Posted on Dec 09, Be the first to answer. From the wall it should be jack – modem – router – 2 PC’s Computer powers off in sleep mode As such, this product bears the CE marking in accordance with the above applicable Direc- tive s.


Ask a Question Usually answered in minutes!

Not finding what you are looking for? If there is still an error message, make sure on the back of the router you have the C450b cord from the modem plugged into the input port of the router. All times are GMT Page 16 Select the moddem for your operating system to see the installation instructions. Bad cables can cause this. If there is still an error message, make sure on the back of the router you have the Ethernet cord from the modem plugged into the input port of the router.

I’m trying to connect my 2nd PC on same modem via Ethernet. Are you an Arris Computer and Internet Expert? After resetting it check your IP address using the site Ip-Details. I can’t post further instructions without knowing what windows the computer has, is it a windows XP machine, vista or windows 7?

Top 20 Arris Touchstone a (CM) Modem Questions & Answers – Fixya

Paste the results in a message here. They have Comcast internet and instead of renting the modem they want to purchase, or upgrade. For more information about connecting two or more computers, contact your cable service provider. This information should be contained in your arrris manual. Then Plug in router and wait for it to boot up.



Check your internet connection. To connect two or more computers to the Ethernet port, you need a hub or broadband router available at computer retailers.

What i meant to say folks is this: Here and Here Let me know if you have any additional comments.

If you don’t have this information, go to www.